Essential (2025) explains how you can successfully lead teams through major technological and cultural changes. You'll discover strategies to effectively manage remote employees, integrate AI thoughtfully, and build a workplace that truly values human connection.
Why It Matters
Traditional management methods aren’t enough for today's dispersed, digital, and AI-driven workplaces. Leaders who master a human-centered approach will see better employee performance, innovation, and organizational resilience.
"Become the leader who effortlessly combines human empathy with AI, driving superior results across distributed teams."
Impact & Outcome
Enhanced team trust and productivity across digital distances
Strategic integration of AI that boosts employee creativity and morale
Who is it for
Senior Executives: Learn how to redefine leadership for the AI and remote-work era.
Team Managers: Gain practical strategies for effectively leading dispersed teams.
The Author(s)
Christie Smith, with leadership roles at Accenture, Deloitte, and Apple, brings deep expertise in strategy, culture, and workforce transformation. Kelly Monahan, a managing director at Upwork, specializes in management decision-making, with her research featured in MIT Sloan Management Review and Harvard Business Review.
Leadership needs a reset
Traditional leadership methods can’t keep up with today's rapidly evolving business landscape.
For decades, management wisdom revolved around efficiency, productivity, and hierarchy. But now, with remote work and AI reshaping workplaces, old-school methods aren't just outdated—they're ineffective. Leaders face challenges that didn't exist ten years ago: managing globally dispersed teams, integrating intelligent technologies, and responding to new employee expectations.
Today's workforce prioritizes autonomy, well-being, and purpose over mere compensation. Employees increasingly choose freelance or independent roles, seeking flexibility and meaning in their work. Even companies once admired for employee satisfaction—like Google and Amazon—are grappling with unionization and demands for transparency and diversity.
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